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Contact Soap Supply
Questions about an order, a mold size or a recipe? Send us a note and a real person will reply, usually within one business day.
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Quick answers
Before you write
Where is my order?
Your tracking link is in your shipping confirmation email. Most orders arrive within 5–12 business days. If your tracking hasn't updated in 5 days, email us with your order number.
My item arrived damaged. What do I do?
Sorry about that! Email us within 30 days of delivery with your order number and a photo, and we'll send a replacement or refund.
Do you offer wholesale pricing?
If you run a soap business and want to order in quantity, email us with the products and amounts you need and we'll put together a quote.
